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    Login Email/Member ID: Login Password:
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If you already have an AsiaMatch account, you can sign in with your Login Email/Member ID and password (as confirmed upon registration).

1. "Login Email/Member ID"
Please enter your email address (or member ID) in lower case. It should be in the correct format.

2. "Login Password"
Please note that your password is case sensitive. Check that "Caps Lock" or "A" on your keyboard is switched off.

3. Can you send me my password if I've forgotten it?
Yes. Please enter your email address in the box below and click on "Submit". We will send the password to you by email. If you have not received it within 24 hours, please contact us.

Your Email:

4. What can I do if I've forgotten my member ID or other login details?
You can recover the login details by confirming to the system your private information. Please provide your full name and date of birth as submitted during registration, along with your current email address. Upon confirmation we will notify you of your login details.

5. I've tried everything but still can't sign in? Why?
If you've tried every possible way to retrieve your password and login email but still fail to sign in, you may need to adjust certain settings in your Internet browser.

It is possible that you need to clear cookies and cache, and disable pop-up blockers for your Internet browser. Check and make sure that your browser accepts cookies. If you use Internet Explorer as your browser, you can follow the instructions below:

1). Go to "Tools" at the top of your browser > "Internet Options" > "Privacy" > "Advanced". In the new window, select "Accept Cookies", then click on "OK".

2). Go to "General" in the "Temporary Internet Files" and click on "Delete Cookies" > "Delete Files". When this finishes, click on "OK". If it still does not work, go to "Tools" at top of your browser > "Internet Options" > "Privacy". Choose the security level at no higher than "Medium".

If you are still unable to sign in, please contact us directly.

6. I've canceled my membership. Can I re-activate it?

Yes. You can use your old member ID/Login Email and password to reactivate your membership on the AsiaMatch login page only if you have not violated any rules or regulations governing the use of the site.

If you have any more questions, please contact our Customer Care Team for further assistance.

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